The Maintenance system uses our hierarchical object structure, the so-called Object Tree. The Object Tree shows what an object consists of and which other objects are linked to it, thus providing a clear overview. For example, you can register your – or your customers’ – machines, properties or vehicles as your objects and link them to relevant spare parts or files with user manuals. Objects can be moved between different levels without losing the object history.
A maintenance system with a complete overview
Whatever needs regular maintenance - machinery, vehicles, properties, refrigerators - you can easily manage it in Maintenance. Thanks to being a mobile and cloud-based system, it can be kept up-to-date by anyone anywhere. Experience the feeling of being in control, by testing Maintenance in your organisation, completely free of charge.
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Let us show you the service
Sometimes a personal introduction is the best. Book a completely free demonstration of the service. We will guide you remotely through the cloud-based service and answer any questions you might have. Prior to the introduction, we will familiarise ourself with your organisation's needs to ensure the demonstration will be as relevant as possible.Book web demo
Question & answers
How much data can we store?
There are no limits for storage. You can store as much as you wish.
What happens if we choose to leave your service?
Our cloud service Case has an export feature. All forms are searchable and can be exported to XLX, TXT and XML.
Where is our data stored?
AM System does not have its own data centres. We use Amazon Web Services and its European data centres for both operations and storage. Amazon Web Services is one of the biggest data centre suppliers in the world, if not the biggest.
How do you ensure that no one else accesses our information?
All users log in with username and password. You decide the security level of your users' passwords. We only use encrypted connections between servers and clients. You can also select to limit logins to only certain specified IP numbers.
Are system updates included in the monthly fee?
Yes! Read more about our system updating routines in our Data and Security Policy.
Is support included in the monthly fee?
Yes! Read more about how our support works in our General Provisions.
Is training include in the monthly fee?
No. Read more about our training courses on the Training Courses page.
What notice period applies under the contract?
We must have received the notice of termination at least 30 days prior to renewal of the contract. The date is stated on each invoice. We confirm terminations by e-mail and clearly state the date we will delete your system.
Can the service be installed locally on our servers?
No. We operate the service and there is no need for any installations. Not on your client, your mobile or any server.
Area of use
Popular functions in our Maintenance System
To have a sense of control over all objects you are managing, it is critical to first be well familiar with your maintenance system. In the following we present many of the functions of the Maintenance program. They provide a good overview of the system.
Build Object Trees
Managing Fault Reports
It is easy to submit fault reports in Maintenance using your mobile phone, tablet or computer. When a fault report is submitted, it automatically gets filed under the object you are reporting. In addition, the fault report can be filed in a specific category where both images and files can be attached. Enter text in the search tool to find fault reports in the system. A fault report can be forwarded to a specific user or to one or several groups of users. These users receive notifications regarding the fault, from both the system itself and via an e-mail. The fault report can be used to create a work order with responsibilities assigned to different users to fix the fault. Finally, old fault reports can always be retrieved from the system for the purpose of e.g. compiling graphical statistics directly in the system.
Create Work Orders
A work order is created when a maintenance job needs to be performed. Work orders are either directly linked to an object or to a fault report which has been used to create a work order. Work orders can be created from:
• My maintenance
• the menu
• the object tree
• the planning tab on different objects
• the planning calendar
Work orders can, for example, be created for planned maintenance, maintenance requiring permissions and emergency maintenance. In addition, reminders can be set for recurring maintenance with specific time or date ranges, for example to regularly check fire safety or to remember safety reviews.
Schedule maintenance in the calendar
The scheduling calendar shows all resources and planned work, thereby providing a clear overview. To create a new work order directly in the calendar, double-click on the day when the job will be performed and select the people who will perform the work order. Work orders can be moved between both users and days by dragging and dropping in the calendar. If the user who is assigned to perform a maintenance job is sick, on leave or absent for other reasons, then a comment regarding this can be attached to the relevant day and assignment. The calendar can be sorted by filtering only scheduled maintenance for a specific period or by current or delayed work.
Manage maintenance via My Page
All users have access to My Maintenance where they can see what jobs they are assigned to perform within the different groups they belong to. Use My Maintenance to e.g. report back on assignments, create work orders from fault reports and ordering of spare parts. My Maintenance is split into four different tabs: To Do, All Jobs, Completed, and Created by Me.
Get notifications and reminders
You can get notifications and reminders about, for example, fault reports and work orders assigned to you. All notifications are sent both by e-mail and through the system (the e-mail contains a link to the relevant notification). The system displays notifications at the top left, and they can both be deleted and moved.
Show history and statistics
To view the history of an object, select the History tab on the Object page. There you will see:
• Number of maintenance jobs
• Labour costs
• Estimated working time
• Actual working time
• Costs in relation to downtime
• Material costs
You can also view statistics compiled for multiple objects by filtering a specific time period or by using specific search criteria.
Use the search tool
Use the search tool in Maintenance to find objects, maintenance jobs, fault reports and purchases. The search tool can be found in the menu to the left on the screen. Searches can be done using text entries or multiple criteria settings.
Presenting data in graph charts
In Maintenance, all history of an object is saved under the History tab. You can view data such as estimated work hours, actual work hours and material costs. You can compile information in graphs and send or export the graphs.
Handle documents and files
You can easily keep files and documents where they belong in Maintenance. In addition, drawings, certificates, instructions and manuals can be attached to company and machine names. Documents or files are found using the search tool.
Organise suppliers and customers
Suppliers and customers get registered in the system’s corporate database. Items such as spare parts, files and contact persons can be linked back to the suppliers/customers. Supplier orders can be created and monitored in My Maintenance.
"The Maintenance program has been a great help in structuring our daily activities and in controlling the jobs that needed to be done. Further, it also captures deviations."
Environment & Safety Manager, Almer Oil & Chemical Storage AB
"AM has helped us in gaining full control of our maintenance, ranging from planning jobs to purchasing of spare parts. The more we have added to the system, the easier the daily work has become. A great feature is the historical data. It is highly useful when analysing root causes and planning corrective activities."
Maintenance Manager, Proplate Oxelösund AB
"After reviewing systems for several years we have finally found one that works and that we like. The system is easy and flexible to use."
Utilities Engineer, Jönköpings Kommun, Hjälpmedelsenheten
"With AM System we can manage our maintenance work and have full control of our cases, such as customer complaints and accidents / incidents."
Environment & Quality Manager, Indexator Rotator Systems AB
"AM System is my kind of system. It's simple to use and easy to understand, and I can create my own structures."
Project Manager, Gustafsbergs Villabyggen AB