Cases

Your control centre for
☑ case management

Get creative in your quality work and engage your employees with our cases system.

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Introduction video

Learn about our cloud-service Cases.

Create digital flows based on your needs

  • Complaints

  • Incidents

  • Contracts

  • Deviations

Creative quality work

Set up triggers. Automate. Use ready-made templates or create your own using drag-and-drop.

With a useful toolbox

You find a range of powerful features in Cases, allowing you to create freely.

The form editorThe form editor

You can tailor your case flow by using the drag-and-drop technology in the form editor. It is easy to create anything from checklists to more advanced case processes in any number of steps. Data collected in such processes can later be retrieved very quickly. It can be presented in graphs or be exported and used to support business decisions. You can also set reminder and action notifications.

Public registrationPublic registration

Public registration is a form that can be embedded on a website or sent as a link in an email. The form helps you gather reviews and the system ensures the right person receives a notification to assess and approve questions that have been received.

Ready-made work flowsReady-made work flows

Download ready-made workflows for your business and quickly adapt them to suit your needs. In the workflow library you’ll find everything from checklists and fire safety procedures, to incident and deviation reports. Forms are continuously added and updated in the library.

Digital signingDigital signing

The Cases system has the “sign” field incorporated, which enables electronic document signing with a mobile phone or tablet. This is convenient for checklists, minutes of meetings and inspection rounds.

Language supportSupport for all languages

Cases always comes with both Swedish and English language settings. You can create a form in several languages with different translations for each asset. You can also set up links between the form’s different languages and the user’s default language.

Azure ADHassle-free user administration

AM System supports Azure AD, which means easy login for users and hassle-free handling for administrators. Setup of Azure AD is always done in consultation with AM System.

Questions & answers

At AM, we often say that everything in a workplace can be treated as a case, including adding coffee beans to the coffee machine or reporting an incident. Case management is ultimately about doing something more efficiently by digitalising, automating and systemasing as far as possible.

Although coffee is a serious issue, most organisations grapple with far more complex matters involving different people, departments and processes, until matters finally are completed. The more complex a case becomes, the greater the risk the case becomes time and energy consuming and that something goes wrong. That’s why case management has high priority within many organisations across a wide range of industries.
Although coffee is a serious issue, most organisations grapple with far more complex matters involving different people, departments and processes, until matters finally are completed. The more complex a case becomes, the greater the risk the case becomes time and energy consuming and that something goes wrong. That’s why case management has high priority within many organisations across a wide range of industries.

A case management system is in fact an highly effective information system that handles administration of cases within your business. It helps you specify different tasks that need to be done in relation to different type of cases in the organisation. Without a case management system, it becomes next to impossible to be efficient and to achieve good outcomes. How do you ensure that tasks that involve a clear process, several different people and a number of departments, get done - and get done effectively - if you lack the support of a system?

AM helps you transfer your processes and routines to a digital system, created to make organisations more efficient. Using AM also increases your chances of getting other staff members involved in the work. This is because AM has focused on a user experience that will make quality work both easy and fun when it is done through a case management system.

With AM, you have access to a cloud-based management system that can be aligned to your organisation and helps you get your employees involved. The service is designed so you can use your creativity in setting up workflows that work for you. AM enables you to start small with a focus on your most immediate needs, but still allows you to think big and create opportunities for the future.

AM is designed to allow you and your employees to start using it immediately. Apart from having access to a range of ready-made templates for the most common cases, you can use our user-friendly drag-and-drop feature to create templates based on your own specific needs. The idea with AM is to have a flexible system that adapts to you - not the other way around. This way you can start small based on the current needs and then grow as big you want.

With AM, you have access to a cloud-based management system that can be aligned to your organisation and helps you get your employees involved. The service is designed so you can use your creativity in setting up workflows that work for you. AM enables you to start small with a focus on your most immediate needs, but still allows you to think big and create opportunities for the future.

AM is always available to help you connect, visualise and digitalise your organisation’s routines, documents and processes – no matter where you are.

Your data, your choice

AM System does not store any data on how you navigate on our website. However, we need to save cookies for certain pages to work. The data is always anonymous, and we save as little as we can.

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