HELPDESK
Your guide to AM Systems
Our helpdesk has everything you need, quickly and easily. Here you'll find guides, FAQs and useful resources to get the most out of AM System.
Help & Support
When you need help
Start by exploring our Helpdesk and knowledge hub to quickly find answers to your questions. If you can't find what you're looking for, contact our support for personalized guidance.
KNOWLEDGE DEEPENING
How can we help you today?
Onboarding
Getting started in the best way
Our Onboarding services get you started in the best possible way. We combine digital sessions with personalized guidance from our Customer Success Team.
Knowledge hub
For inspiration and knowledge
Our knowledge hub provides examples of use cases, guides and in-depth articles on systematic quality management - enabling you to maximize the value of our solutions.
Training courses
Discover our training courses
Want to learn even more about AM Systems? Our workshops and trainings provide you with practical knowledge and guidance on how to use our solutions to achieve the best possible impact.
Workshops
Customized workshops
Our workshops are tailored to your needs to help you address your challenges and maximize the value of AM System. Together with our experienced Customer Success Managers, you will receive practical and goal-oriented guidance, equipping you with the tools to work more efficiently.
FAQ
Frequently asked questions and answers
Here you will find the answers to some of the most frequently asked questions about AM System. If you can't find the answer to your question, please visit our Helpdesk.
How do I contact support?
If you cannot find an answer to your question in our Helpdesk or if you wish to send us feedback, you can contact our support via the Help & Feedback function in the system. Read more about how to contact support here
What times is the support available?
Our support is open on weekdays between 08:00-17:00 GMT+1 (Swedish time - "Office hours"). The support is available through the system on the top left under your name and under the Help & Feedback function
Do you offer support in English?
Yes, our support team can help you in both Swedish and English.
How do I report a technical problem?
You can report technical problems directly to our support team. Please describe the problem in as much detail as possible and we will help you as soon as we can.
What do I do if I can't log in?
If you do not have login details or have forgotten your username/password, you should first use the Forgot your password? function, which can be found on the login page.
How can I check the operational status of the system?
You can easily see the current status of AM System by visiting our status page at status.amsystem.com.
How secure is my data in AM System?
We follow strict security standards, including ISO 27001, to protect your data. Find out more at trust.amsystem.com
Where can I find FAQs and guides about the scheme?
Our Helpdesk provides articles and user guides to help you make the best use of our solutions.
Where can I find guides and articles?
In our knowledge hub, you will find articles, guides, use cases and webinars to give you inspiration and knowledge about systematic quality management and our solutions.