Some policies are legally required, such as a workplace safety policy for companies with at least ten employees, while others are essential for meeting certification standards like ISO 9001. Policies also serve as strategic tools to strengthen a company’s profile and build trust both internally and externally. A well-structured policy can act as a competitive advantage, demonstrating that the company takes its responsibilities seriously.
A policy should be clear, concrete, and tailored to the organization’s needs. Avoid overly technical language and legal jargon—write in a simple, everyday manner to ensure that all employees understand and adhere to the guidelines. Policies should also be complemented by procedures, guidelines, and explanations that help employees grasp why certain rules and workflows exist.