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Smart solutions for incident reporting in AM System

Incidents serve as warning signals for potential risks in the workplace—an alert that organizations should take seriously. By systematically and digitally managing incident reports, you can not only prevent future accidents but also foster a culture where safety and workplace well-being are prioritized. With AM System, you gain access to a powerful tool that makes incident reporting easier, more structured, and more effective.
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AM System describes

What is an incident, and why is reporting incidents important?

An incident is an event where something nearly went wrong but was avoided at the last moment. Incidents can be physical, such as a box falling from a shelf, or psychosocial, such as an employee feeling excluded. These events must be reported to identify underlying causes and prevent future risks.

Reporting incidents is crucial for creating a work environment where risks are actively managed and mitigated. Every reported incident gives the organization an opportunity to analyze patterns, identify areas for improvement, and implement preventive measures.

Digital incident management - why is it important?

Digitally registering and managing incidents provides organizations with multiple benefits. It is not just about documenting events—it is about creating a foundation for improvement and development.

By using AM System’s case management module for incident reporting, you can:

  • Identify risks early: Incidents often serve as early warnings that something is not right. By identifying and addressing these signals, you can reduce the risk of more severe accidents.
  • Streamline management: Automated workflows and notifications ensure that no steps in the process are overlooked.
  • Strengthen the safety culture: A clear process and accessible reporting demonstrate that the organization values employee safety.
  • Leverage valuable data: Incident reports provide insights into recurring issues and areas that need improvement, reinforcing systematic workplace safety efforts.
Templates for incidents and accidents in management systems from AM System

STEP BY STEP

How incident reporting works in AM System

With AM System’s case management solution, you can create a customized incident reporting process that is user-friendly and accessible across the organization. Here are some key features that make incident handling efficient:

Deviation management deviation report in mobile

Seamless reporting

Employees can easily register incidents via mobile, tablet, or computer, no matter where they are. This is particularly useful for field staff or production teams, where incidents are more likely to occur. The ability to attach images further simplifies visual documentation, making analysis and corrective actions more effective.

  • Report incidents quickly via any device, anywhere.
  • Visually document events by attaching images.
  • Designed for on-site workers and production environments.
Cases and case flows that can be adapted to your needs

Automated workflows

When an incident is reported in the Case Management module, an automated workflow is triggered to ensure that no step is overlooked. The report can be automatically forwarded to the appropriate person or department for further handling, and the system sends notifications to remind responsible parties about follow-ups and corrective actions.

  • Activate workflows that ensure every step is completed.
  • Automatically route reports to the relevant department for further action.
  • Notifications remind responsible personnel of required actions and deadlines.
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Clear follow-ups and reminders

Incident reports only add value if they lead to concrete actions. In the case management module, you can set deadlines for handling and follow-ups, ensuring that issues are not forgotten. The system sends automatic reminders to responsible personnel, keeping the process on track.

  • Set deadlines for handling and follow-ups.
  • Automated reminders ensure no deadlines are missed.
  • Keeps the process active and issues prioritized.

Overview of cases and internal deviations for reporting and analysis

Statistics and reporting

Incident management is not just an isolated process—it is part of the organization’s broader workplace safety strategy. With AM System, you can integrate incident handling into your management system, creating a comprehensive solution that covers everything from risk assessments to workplace safety policies. The combination of case management and document handling allows for smooth coordination between reporting and documentation.

  • Document guidelines: Use document management to create and store policies and procedures for incident management.
  • Integrate corrective actions: Link incident reports in case management to specific documents, ensuring a clear connection from reporting to action and follow-up.

Incident management as part of the bigger picture

Incident management is not just an isolated process - it is part of your organization's overall health and safety management. By using AM System, you can integrate incident management into your management system and create a holistic solution that covers everything from risk assessments to health and safety policies. The combination of case management and document management allows you to manage both reporting and documentation in a seamless way.

  • Document policies: Use document management to create and store incident management policies and procedures.
  • Integrate actions: Link incident reports in case management to specific documents in document management, creating a clear chain from reporting to action and follow-up.
Incident & accident home page

The benefits of using AM System for incident management

Managing incidents in AM System offers several advantages:

  • Time Savings: Automated processes reduce administrative workload.
  • Lower Risk of Errors: Structured forms and workflows ensure that no critical information is missed.
  • Increased Transparency: All reports and actions are available in the system, making it easy to track progress.
  • Better Decision-Making: By analyzing incident report data, you can make informed decisions to improve workplace safety.

With AM System, incident management becomes an efficient, transparent, and data-driven process that helps your organization take workplace safety to the next level.

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