USE CASE

Internal audits with AM System: efficiency and collaboration in focus

Internal audits are a crucial part of any organization’s quality management, and with AM System, the process becomes both more efficient and collaborative. By using case management, you can digitalize and standardize your internal audits, making handling and follow-up easier while establishing a clear structure that all involved can follow.

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AM System explains

What is an internal audit and why should it be conducted?

Internal audits help organizations improve their processes, ensure compliance with standards and regulations, and identify opportunities for development and enhancement. Despite being a fundamental part of quality management, some organizations still view internal audits as an administrative burden rather than an opportunity to align on potential improvements.

The primary purpose of an internal audit is to provide an objective review of operations to identify strengths and areas for improvement based on the organization’s requirements and expectations. This work is essential to ensure continuous development and adherence to the processes defined to meet industry and regulatory demands.

A unified platform for every step of the process

By establishing a visual workflow in case management, you can standardize internal audits. This allows you to create checklists and procedures tailored to specific areas or requirements, such as internal policies or ISO standards like ISO 9001 or ISO 14001. With drag-and-drop functionality, you can easily design forms and workflows that suit your organization.

  • Standardize audits with checklists and clear procedures.
  • Adapt processes to internal requirements and ISO standards.
  • Easily create and adjust forms using drag-and-drop tools.
Ledningssystem för både processer, ärenden och dokument

Standardization and structure

By building a visual workflow in case management, you can standardize your internal audits. This means that you can create checklists and procedures that are tailored to specific areas or requirements, such as internal rules or standards like ISO 9001 or ISO 14001. With drag-and-drop functionality, you can easily design forms and process flows to suit your business.

  • Standardize internal audits with checklists and clear procedures.
  • Customize processes according to internal requirements and ISO standards.
  • Create and adjust forms easily with drag-and-drop functionality.
Ärendehantering från en plats. Bygg era ärendeflöden som ni vill ha dem.

STEP BY STEP

How internal audits work in AM System

With AM System, you don’t just get a digital tool for internal audits — you gain a complete platform to manage the entire audit process, from planning and execution to follow-up and corrective actions.

Audit plan and audit procedures

Planning and allocating tasks

A well-structured audit starts with defining which areas to review and assigning responsibilities. In AM System, you can create a detailed audit plan that clearly indicates who is responsible for each part of the process and when tasks should be completed. Using the notification function, the right people receive reminders to keep the process on track.

  • Automated reminders ensure that no steps are missed and the audit stays on schedule.
  • Custom visibility settings allow employees to see only their assigned tasks, reducing confusion and preventing duplication of work.
Register audits directly in the management system from AM System

Execution and documentation

During the audit, employees can register their observations, interview results, and collected data directly in the system. Since AM System is cloud-based, it can be accessed via mobile, tablet, or computer—whether you’re in the office or on-site. Users can also attach documents, photos, or other files directly to cases, keeping all relevant information organized.

  • Real-time data entry via mobile and desktop ensures seamless documentation.
  • Attach photos and documents to provide clear, traceable records of findings and insights.
Overview of cases and internal deviations for reporting and analysis

Follow-Up and analysis

Once the audit is completed, the system generates reports based on collected data. These reports help analyze deviations, identify improvement opportunities, and develop action plans. By leveraging the built-in analytics function, you can also track trends from past audits to detect recurring issues and long-term patterns.

  • Automated reports and dashboards provide a clear overview of deviations and improvement areas.
  • Trend analysis enables organizations to detect recurring problems and implement preventive actions.

Features that simplify internal audits

AM System offers a range of features to make internal audits more transparent and efficient:

  • Visual workflows: Gain a clear overview of the entire process from start to finish.
  • Custom checklists: Create checklists tailored to your specific requirements and standards.
  • Automated notifications: Ensure no tasks are forgotten with reminders for key actions.
  • Cloud-based accessibility: Work anytime, anywhere, on any device.
  • Shared data: Everyone involved has access to the same real-time information, promoting collaboration and transparency.
Process Map Quality Process for Internal Audit in AM System - Example

An efficient and collaborative process

Using AM System for internal audits isn’t just about digitalizing the work—it’s about creating a transparent, coordinated, and easy-to-follow process. By combining task allocation, automated reminders, and structured workflows, the system helps organizations:

  • Meet internal and external requirements by ensuring processes align with industry standards and regulations.
  • Identify improvement opportunities through systematic, data-driven analysis.
  • Engage employees by structuring an efficient, collaborative work process.

With AM System, internal audits become more than just a compliance task—they become a strategic tool for continuous improvement and operational excellence.
Man and woman performing internal audit in industry

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